If the product arrives defective, we will arrange a reproduction and ship it out for free. Please send us an email (support@banantees.com) with your order number, picture and kindly explain the problem. Please note that whatever size, color, and the image you upload will be customized on your item. If the incorrect size, color or image is selected and sent out to you, Banantees is not responsible for replacing these items.
- Return & Exchange: If for some reason you are not happy with your purchase, we will happily work with you to correct the problems. Return & Exchange Policy.
