If the product arrives defective, we will arrange a reproduction and ship it out for free. Please send us an email (email@example.com) with your order number, picture and kindly explain the problem. Please note that whatever size, color, and the image you upload will be customized on your item. If the incorrect size, color or image is selected and sent out to you, Banantees is not responsible for replacing these items.
Return & Exchange: If for some reason you are not happy with your purchase, we will happily work with you to correct the problems. Return & Exchange Policy.
Thank you for visiting and shopping at Banantees.com. Please see the details below for the shipping information.
Processing Time: Everything on Banantees is printed just for you, so a lot of thought goes into the way each item is made and shipped. We work with a global team of manufacturers and shipping services to get your order from the site to your door. To make it easy, we created this simple table for you to refer to:
* Due to the Covid-19 pandemic, we have noticed that shipping lines are experiencing delays in scanning and processing on some shipments at this time. Please note that delays may occur with your order so we recommend to wait patiently for extra 2-6 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
The Standard Shipping cost is $4.99.
Tracking Number: Once your order has left our warehouse, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us. firstname.lastname@example.org