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OUR STORY
Hi there!
Welcome and thank you for visiting Banantees.com. Let me tell you everything about our business!
- Who we are?
We are a small company of 20 people, who takes pride in offering appealing and unique personalized products, supported by warm personal service.
- What we do?
We’re providing unique gifts for a variety of special occasions to your loved ones. We are selling mainly fashionable and memorable gifts for the people who you love most. Wide categories such as T-Shirt, fleece blanket, steel tumbler, mug, shoes … come with good quality and unique design.
Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them.
- What are our products?
Our designs are printed on: Apparel (T-shirts, Hoodies, Sweatshirt, … etc), Accessories (Shoes, Bags, Hats, Underwears, Socks … etc), Home & Living (Mugs, Posters, Canvas, Pillows, Blanket, Ornaments…etc)…v.v and all of them can be personalized.
- How our products are made?
To better understand Banantees’s products, we will let you know the production process of our products.
Material & Brand: We use shirts from brands like Gildan, Hans or equivalent. It is 60% polyester and 40% cotton or 50% polyester/ 50% cotton or 100% cotton depend on type of shirt. We will have the description of material on each product page.
Printing:
When customers place an order on the website, we will select the product corresponding to the information that the customer has ordered. The shirt will be put in a queue to be printed. Quality control department will check the product, if the product prints are defective, or wrong design, or wrong style, color, size compared to the order that the customer ordered, we will reprint the product. Print Tech is DTG.
Shipping: When the product has passed the quality control department, the order will be packed and delivered to the customer. We provide, we provide shipping to all countries such as the US, UK, Canada,France,Germany, Singapore…and other countries.
Our products have been loved by many customers and spread that joy to everyone around. It inspires us to create new and more awesome design, so we have grown stronger in the past 4 years. We tried to keep our philosophy simple:
1. Quality
2. Great Prices
3. Excellent Customer Service
And we believe these are important things that will help us grow for the longer term.
- Where can you find us?
Our products can be printed and shipped from many countries, it can be printed and ship from the United States, United Kingdom, China or Vietnam. It depends on the shipping address of customer and the warehouse of suppliers. But, most of the product is printed and ship from USA which is why shipping is so fast! We also have a specialized team of experienced graphic artists based in Vietnam that helps us create all our wonderful designs. Our artists and designers are trained to say NO to bad and average products.
US Supplier: CustomCat, Printify.
UK Supplier: Dreamship
Vietnam Supplier: Merchize
Company name: HOBBYX DESIGN AND TRANDING LTD.
Address in UK: 24-26 Arcadia Avenue, Dephna House #105, London, Greater London, N3 2JU, UNITED KINGDOM
Vietnamese office: Cat Luong 2, Phuoc Cat 1 Town, Cat Tien District, Lam Dong, Vietnam.
If you have any question or Have an idea for design? please contact us at: [email protected]
WHY CHOOSE US
Free Shipping over $75
We offer free shipping for every order over $75. To get free shipping, you can use this coupon code at the checkout page: FREESHIP75
Easy exchange the items
When we deliver wrong or defective items, we will exchange or refund you. If you change your mind, after the order has shipped out, we can offer a discount for the second order for the correct items.
Online Support 24/7
At this time, we support our customers via email only. Email: [email protected].
We will respond to your email in 1-24 hours.